You have a healthy Partnership:

Maintain Your Edge

You’ve achieved what most companies struggle with: maintaining control while leveraging Partner expertise. Your Partner adds value without owning your success. This is the sweet spot, but don’t get complacent – the best companies continuously optimize their partner mix. Keep moving towards internal ownership.

Here are your options:


1. Document your Independence:

Create a “Partner Independence Playbook” capturing all the processes you can handle internally. This protects you from knowledge loss during staff transitions. 

2. Add Specialized Contractors:

Supplement your partner with independent D365 contractors for specialized areas (like Advanced WMS, Field Service or Project Operations) to prevent any single dependency from forming. 

Find A Specialist D365 Contractor

“Independent D365 contractors aren’t just cost-effective alternatives – they’re your insurance policy against partner monopoly. The best companies use a hybrid model: partners for some things, contractors for others, and internal capability for the rest.”