Moderate Dependency.
Some Risk Areas
Warning signs are flashing. Your partner is becoming embedded in your operations in ways that reduce your flexibility and increase costs. You’re starting to pay “partner tax” on routine changes that should be simple. The good news? You can reverse this trend before it becomes critical.
Here are your options:
1. Demand real knowledge transfer
Schedule monthly “teach don’t do” sessions where your partner must train your team on one specific D365 process they currently own. Document everything.
2. Test your independence
Pick one small enhancement or configuration change and complete it using an independent contractor instead of your Partner. This will reveal exactly where your gaps are.
“Independent D365 contractors aren’t just cost-effective alternatives – they’re your insurance policy against partner monopoly. The best companies use a hybrid model: partners for some things, contractors for others, and internal capability for the rest.”